General shipping times range from 1-5 business days.įor freight orders, the freight carrier will contact customer via the phone number provided on the order to schedule the delivery appointment. Shipping times also depends on the customer's location. Therefore, orders shipped Thursday or Friday can be expected to be delivered on Monday and Tuesday, respectively. FedEx/UPS does not deliver on weekends and does not count those days when factoring shipping times. Orders are shipped 1-2 business days following the order date for in-stock orders or 1-2 business days after receipt of all the individual products on orders with special order products.
Shipping times are calculated based on the date of the shipment, not the date of the order. If you have any concerns, please contact our customer service team. All stock availability and shipping times vary and can change rapidly. If you have questions about a specific product or about shipping times for an order that was already placed, please contact customer service at 1-800-GRILL-UP.ĭue to current Covid-19 Global Pandemic, shipping times and product availability fluctuate heavily and cannot be guaranteed. All times posted are estimated and subject to change at anytime. For special order items, shipping times can vary from 2 - 12 weeks or longer depending on product and availability. For in-stock products, product usually ships in 1-2 business days. Product ETAs can be found on each individual product.
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